Towing & Roadside Assistance FAQs

When you need towing or roadside assistance, you may have questions about services, coverage, availability, and what information to provide. I have served Kansas drivers since 2010 and provide 24/7 assistance throughout Abilene and my approximately 100-mile regional service area.

General Towing Questions

  • Are you available 24/7?

    Yes. I provide towing and roadside assistance 24 hours a day, seven days a week.


    Vehicle trouble does not always happen during normal business hours. If you need emergency towing, accident recovery, lockout assistance, or another confirmed service, call(785) 263-3333.

  • What towing services do you provide?

    I provide five primary services:


    • Flatbed towing
    • 24/7 accident recovery
    • 24/7 lockout service
    • Heavy-duty vehicle recovery
    • 24/7 roadside assistance

    If you are unsure which service applies to your situation, call and tell me what happened. You do not need to determine the exact towing method before contacting me.

  • Do you provide emergency towing?

    I provide 24/7 accident recovery and accident towing for appropriate situations. Call directly with details about your vehicle and location.

  • What information should I have when I call for a tow?

    Start with your current location and vehicle type. Then explain what happened and the vehicle's current condition.


    If you already know where the vehicle needs to go, provide the destination as well. For a stuck vehicle or recovery situation, additional information about the vehicle's position and surrounding conditions can be useful.


    You do not need to diagnose a mechanical problem before calling.

Service Area Questions

  • What areas does Absolute Towing serve?

    I serve Abilene, Chapman, Solomon, Clay Center, Hillsboro, and surrounding Kansas communities within an approximately 100-mile service radius.


    These five communities are important parts of my coverage area, but they are not necessarily the only locations where I may provide service.

  • How far does Absolute Towing travel?

    My service coverage extends approximately 100 miles throughout the surrounding region.


    If your vehicle is outside Abilene or one of the other named communities, call (785) 263-3333 and provide your location. I can determine whether I may be able to assist with your specific request.

  • Can I call if I am outside Abilene?

    Yes. My service is not limited to Abilene.


    I also serve Chapman, Solomon, Clay Center, Hillsboro, and surrounding Kansas locations within my approximately 100-mile service area.

  • What if my town is not listed on the website?

    You can still call.


    Tell me where your vehicle is located and what type of help you need. Because I cover an approximately 100-mile radius, your location may still fall within my service area even if the town is not specifically listed on the website.

Flatbed Towing Questions

  • Do you offer flatbed towing?

    Yes. Flatbed towing is one of my primary services.


    A flatbed allows a vehicle to be transported on the towing platform rather than continuing on its own wheels. It may be appropriate for disabled, damaged, or other vehicles that need transportation.

  • How do I know if I need flatbed towing?

    The appropriate towing method depends on the vehicle and circumstances.


    You do not need to make that determination yourself before calling. Tell me what type of vehicle you have, what happened, and its current condition. I can determine how I may be able to assist.

  • Can you tow a vehicle that will not drive?

    I provide towing for appropriate disabled-vehicle situations. If your vehicle cannot continue, call with your location and vehicle information.


    Depending on the circumstances, flatbed towing may be an option.

Accident Towing & Recovery Questions

  • Do you provide accident towing?

    Yes. I provide 24/7 accident towing and recovery.


    If a collision leaves your vehicle damaged or unable to continue safely, call me with your location and information about the vehicle.

  • What should I tell you after an accident?

    Tell me where the vehicle is located, what type of vehicle is involved, what happened, and its current condition or position.


    If you know where the vehicle needs to be taken, provide that information too.


    Every accident is different, so clear details help me understand the towing or recovery request.

  • Can you recover a vehicle after a collision?

    I provide accident recovery for appropriate situations. Some collision-related requests involve vehicle transportation, while others may require recovery assistance.


    Call and explain the circumstances so I can determine how I may be able to help.

Vehicle Lockout Questions

  • Can you help if I am locked out of my vehicle?

    Yes. I provide 24/7 vehicle lockout service throughout my coverage area.


    Call(785) 263-3333with your current location and vehicle information when you need lockout assistance.

  • Should I use the contact form for a vehicle lockout?

    If you are currently locked out and need assistance, calling is the better option.


    The website contact form is intended primarily for non-urgent inquiries. Calling allows you to discuss your current situation with me directly.

Heavy-Duty Recovery Questions

  • Do you provide heavy-duty towing or recovery?

    I provide heavy-duty vehicle recovery for appropriate situations involving larger work or commercial vehicles.


    Vehicle size and recovery circumstances can vary significantly. Call with specific information about the vehicle, location, and situation so I can determine whether I may be able to assist.

  • Can you recover a larger vehicle that is stuck?

    I provide recovery for appropriate situations and have handled a real recovery involving a Chevy 5500 box truck stuck in mud.


    Every recovery is different. Vehicle type, position, location, and surrounding conditions can affect what is required. Call with details rather than assuming the same recovery approach applies to every vehicle.

  • What information do you need for heavy-duty recovery?

    Tell me what type of vehicle is involved, where it is located, what happened, and its current position.


    If it is stuck, describe the surrounding conditions as clearly as possible. I do not publish blanket vehicle weight limits or equipment capacities because each recovery request needs to be considered individually.

Roadside Assistance Questions

  • What roadside assistance services do you provide?

    My confirmed roadside services include 24/7 vehicle lockout assistance and towing-related help.


    I also provide flatbed towing, accident recovery, and heavy-duty vehicle recovery for appropriate situations.

  • What if I do not know whether I need roadside assistance or towing?

    Call and describe the problem.


    You do not need to decide which service category applies before contacting me. Tell me what happened, whether the vehicle can continue, and where you are located.


    I can use that information to determine how I may be able to assist.

  • Do you provide jump-starts, fuel delivery, or tire changes?

    Those services have not been confirmed as part of my advertised service offering. My confirmed services include flatbed towing, accident recovery, vehicle lockout assistance, heavy-duty vehicle recovery, and towing-related roadside help.


    If you have a roadside situation and are unsure whether I can assist, call(785) 263-3333and explain what you need.

Pricing & Service Request Questions

  • How much does towing cost?

    Towing prices can depend on the specific service request, including the vehicle, location, destination, and circumstances.


    Call me with those details to discuss your towing needs. I do not publish a single flat price that may not apply to every situation.

  • How much does an accident or heavy-duty recovery cost?

    Recovery situations vary. The vehicle involved, location, position, and circumstances can affect the service request.


    Call with specific details so your situation can be discussed directly. I do not advertise a universal recovery price.

  • How quickly can you arrive?

    I provide towing and roadside assistance 24/7, but I do not promise an exact arrival time.


    Location and the circumstances of each service request can vary. Calling directly is the best way to discuss your current situation.

  • Who will I speak with when I call?

    Absolute Towing is a one-man operation, so you communicate directly with me about your towing or roadside needs.


    I have operated Absolute Towing since 2010 and serve drivers throughout my regional Kansas coverage area.

  • Can I send an online request instead of calling?

    Yes, you can use the website contact form for non-urgent questions and service inquiries.


    For an accident, lockout, disabled vehicle, or other urgent towing need, calling is the best way to reach me rather than waiting for an online response.

Need an Answer About Your Specific Situation?

Every towing, roadside, and recovery situation can be different. If you did not find the answer you need here, call and tell me what is happening.


I provide 24/7 flatbed towing, accident recovery, lockout service, heavy-duty vehicle recovery, and confirmed roadside assistance throughout Abilene, Chapman, Solomon, Clay Center, Hillsboro, and surrounding Kansas communities within an approximately 100-mile service radius.



For urgent assistance, have your location, vehicle information, and a brief description of the problem ready.